Idrontas completes marketing agreement with DigitalFuel

Houston Texas, Idrontas Corporation announced the completion of a marketing agreement with DigitalFuel Technology, Inc, San Mateo, CA.

The agreement provides for consulting and sales of the DigitalFuel sourcing relationship management (SRM) software solution.  With DigitalFuel’s SRM software in place, outsourcers can reduce their service costs while improving quality of service.

Digital Fuel has created a software platform that enables organizations to effectively manage sourcing operations. The ServiceFlow platform includes a series of modules: ServiceTrack, ReportTrack, ProcessTrack, BizTrack, and ResourceTrack addressing different concerns that decision-makers have during the process of engaging and managing an outsourcer.

The platform is used by consumers of sourced services to track and audit specific Service Level Agreements (SLAs), generate Web-based compliance reports, meter the usage of sourced services, manage the inventory of assets used to support a service and automate the workflow around the relationships with a portfolio of roviders.  In addition, it improves service levels by more accurately forecasting service usage patterns, infrastructure requirements, and the risk of service failure under various scenarios. ServiceFlow leverages data collected by performance monitoring and system management tools as well as information stored in CRM, billing, and financial systems.

According to Idrontas Corporation CEO Ike D. Zach, "This marks the initiation of a long term relationship with DigitalFuel and provides a complimentary Service Level Agreement (SLA) automation solution that enhances our telecom cost management capabilities."